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Software as a Service (SaaS) Agreement
NextGen Docs form ND-1152. Search ND-1152 on docs.ngz.ca to make this document again.
Subscription terms for your online software: access, fees, uptime, support, customer data, and what happens when it ends.
Start this document $2.99 or in the monthly planHow it works
What you will fill in
- Your business (the provider)
- The customer
- Name and short description of the service
- Subscription fee ($)
- Billing period
- Users or limits included
- Support offered
- Where is customer data hosted?
- Which province's laws apply?
- Date of this document
Good to know
- Tell customers clearly that the subscription renews automatically and how to cancel. Ontario's Consumer Protection Act has extra rules if you sell to consumers, not just businesses.
- Customers own their data. Promise an export when the subscription ends: it is a top question from buyers.
- If you host personal information, you also need a Data Processing Agreement and a privacy policy.
Help in your language
Every question comes with help like this. For example, “Your business (the provider)”:
English: For example: ShiftPro Software Inc., Waterloo ON.
اردو: پورا نام اور پتہ۔ کمپنی ہو تو کمپنی کا نام۔
ਪੰਜਾਬੀ: ਪੂਰਾ ਨਾਮ ਅਤੇ ਪਤਾ। ਕੰਪਨੀ ਹੋਵੇ ਤਾਂ ਕੰਪਨੀ ਦਾ ਨਾਮ।
हिन्दी: पूरा नाम और पता। कंपनी हो तो कंपनी का नाम।
Français: Par exemple : Logiciels ShiftPro inc., Waterloo (Ont.).
Questions people ask
How much does the Software as a Service cost?
It is free to fill in and preview. To download it, buy just this one for $2.99 or use a plan (Monthly $9.99, or Yearly $79); new accounts get 7 days free with no card needed.
Can I fill in the Software as a Service in Urdu, Punjabi, Hindi or French?
Yes. The finished document is in English, but every question has plain help in English, Urdu, Punjabi, Hindi and French, and you can speak your answers.
Do I need a lawyer?
Many people use this document on their own. If your situation is complicated, or a lot of money or your home is involved, talk to a lawyer or licensed paralegal. In Ontario, the Law Society Referral Service (findlegalhelp.ca) gives a free 30-minute consultation.
Is my information private?
Only you can see your answers. They are saved on your device, and in your own account if you sign in, so you can finish on another device. NextGen Docs is not a law firm and does not give legal advice.