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Online Store Terms of Sale
NextGen Docs form ND-1150. Search ND-1150 on docs.ngz.ca to make this document again.
Terms of sale for your online store, with every disclosure Ontario's Consumer Protection Act requires for internet agreements.
Start this document $2.99 or in the monthly planHow it works
What you will fill in
- Your business's legal name
- Business address
- Phone number and email
- Website or app address
- Where do you ship, and how long does it take?
- Shipping charges
- Prices are in which currency?
- Link to your return and refund policy
- Which province's laws apply?
- Date this policy starts
Good to know
- Ontario's Consumer Protection Act, 2002 requires you to show your name, address, phone, email, a fair description, itemized price, shipping, taxes, currency, delivery date and your cancellation, return and refund policies BEFORE the customer pays.
- Customers must be able to review, correct errors, and expressly accept or decline before ordering. Send a copy of the agreement (an order confirmation email with these terms) within 15 days.
- If you sell to Quebec, Quebec's own Consumer Protection Act and French language rules also apply.
Help in your language
Every question comes with help like this. For example, “Your business's legal name”:
English: Use the exact name on your registration. For example: Malik Tech Solutions Inc. or Harpreet Gill operating as Gill Designs.
اردو: آپ کے کاروبار کا قانونی نام۔
ਪੰਜਾਬੀ: ਤੁਹਾਡੇ ਕਾਰੋਬਾਰ ਦਾ ਕਾਨੂੰਨੀ ਨਾਮ।
हिन्दी: आपके व्यवसाय का क़ानूनी नाम।
Français: Utilisez le nom exact de votre immatriculation. Par exemple : Solutions Tech Malik inc.
Questions people ask
How much does the Online Store Terms of Sale cost?
It is free to fill in and preview. To download it, buy just this one for $2.99 or use a plan (Monthly $9.99, or Yearly $79); new accounts get 7 days free with no card needed.
Can I fill in the Online Store Terms of Sale in Urdu, Punjabi, Hindi or French?
Yes. The finished document is in English, but every question has plain help in English, Urdu, Punjabi, Hindi and French, and you can speak your answers.
Do I need a lawyer?
Many people use this document on their own. If your situation is complicated, or a lot of money or your home is involved, talk to a lawyer or licensed paralegal. In Ontario, the Law Society Referral Service (findlegalhelp.ca) gives a free 30-minute consultation.
Is my information private?
Only you can see your answers. They are saved on your device, and in your own account if you sign in, so you can finish on another device. NextGen Docs is not a law firm and does not give legal advice.